Arabia talent DMCC utilizes the following systems and procedures to deliver

• Our consultants are one of the key factors in the implementation and delivery ofour qualityprocesses as they deal with all our clients and candidates first hand therefore, we have set strict internal guidelines for the recruitment.
• Ensuring that we fully identify and conform to the needs of our customers.
• Looking at our service provision processes, identifying the potential for errors and taking the necessary actionto eliminate them.
• We ensure that the policy is successfully implemented, staff will be responsible for identifying client’s requirements and ensuring that's the correct procedures are followed to meet those requirements.
• We develop and maintain a quality management system capable of achieving continual improvement, complete client satisfaction and full realization of all company objectives.
• We establish and maintain an infrastructure capable of supporting all company activities and realising all company objectives.
• We identify scope for improvement in every aspect of the company’s activities, devising and implementing effective solution throughout.
• We establish a management team that can promote unity of purpose, by demonstrating their continual commitment and active involvement in implementing the Quality Management System.
• We have a customer complaints procedure that income passes a full escalation process with clear time scales.